> Hi Kevin!
>
> Thanks! It works!
> I can set the name of the line with CALLERID(name) and see the caller
number,
> too.
> And, it the number is in the address book, I see the name, too.
>
> Perfect!
Glad it worked for you. I usually leave the number untouched, but will
manipulate the name to suite what I want. I have mulitple call queues, so
for instance, for my helpdesk lines, I will do something like transform
"Name" to "HD:Name" so that the person being called knows that the caller
dialed the help desk number rather than their direct number. On people who
work multiple queues, it is very handy so they can see at a glance what
queue the caller is reaching.
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