----- Original Message ----- > From: "John Kiniston" <johnkinis...@gmail.com> > To: "Asterisk Users Mailing List - Non-Commercial Discussion" > <asterisk-users@lists.digium.com> > Sent: Wednesday, July 29, 2015 11:53:13 AM > Subject: Re: [asterisk-users] Queues don't follow dialplan if no members are > registered > > Wow, Looks like they have really increased the options since I last looked. > > I just pulled down the Asterisk 13 queues.conf.sample and it's got this in > it: > > ; paused: a member is not considered available if he is paused > ; penalty: a member is not considered available if his penalty is less than > QUEUE_MAX_PENALTY > ; inuse: a member is not considered available if he is currently on a call > ; ringing: a member is not considered available if his phone is currently > ringing > ; unavailable: This applies mainly to Agent channels. If the agent is a > member of the queue > ; but has not logged in, then do not consider the member to be available > ; invalid: Do not consider a member to be available if he has an "invalid" > device state. > ; This generally is caused by an error condition in the member's channel > driver. > ; unknown: Do not consider a member to be available if we are unable to > determine the member's > ; current device state. > ; wrapup: A member is not considered available if he is currently in his > wrapuptime after > ; taking a call. > > An unknown state would be a device that has a valid configuration but isn't > registered. > John,
Thanks for the clarification and your help resolving this issue! Andrew -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users