On 21 September 2015 at 15:27, Aziz TestAccount <[email protected]> wrote:
> Hi All, > > I have a question about the Queues. > > I'm using Asterisk 11.13.0 , and I want to configure the following setup : > > When there is an incoming call to the queue all agents should ring even > those that are already in call, they should receive a second call. > > Is this doable in any Asterisk version ? > > Thanks in advance. > > > In 1.8 there is a ring in use option at the queue level. I doubt this will have been removed in 11. ; If you want the queue to avoid sending calls to members whose devices are ; known to be 'in use' (via the channel driver supporting that device state) ; uncomment this option. (Note: only the SIP channel driver currently is able ; to report 'in use'.) ; ; ringinuse = no Regards Ish -- Ishfaq Malik Department: VOIP Support Company: Packnet Limited t: +44 (0)161 660 2350 f: +44 (0)161 660 9825 e: [email protected] w: http://www.pack-net.co.uk Registered Address: PACKNET LIMITED, Duplex 2, Ducie House 37 Ducie Street Manchester, M1 2JW COMPANY REG NO. 04920552
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