Running Asterisk 11.23.0 realtime currently, I've noticed some odd queue 
behavior only starting today. We are using queues in conjunction with FOP2 to 
show agent status, etc.  As of today, we noticed that an agent will be on a 
call but show as available.

On an inbound queue call, when an agent answers the output of `queue show` will 
look like this:

3103 (Local/AG-000-NF-1174@fromotherpbx/n from Custom:3103-tenant) (ringinuse 
disabled) (realtime) (in call) (In use) has taken 1 calls (last was 69 secs ago)

Sometimes, and not always, the call will turn into this, causing FOP to show 
the agent as available again:

3103 (Local/AG-000-NF-1174@fromotherpbx/n from Custom:3103-tenant) (ringinuse 
disabled) (realtime) (in call) (Not in use) has taken 1 calls (last was 282 
secs ago)

Out of curiosity, is there something that would make the queue app think that 
the extension is no longer in use?  My thought process would be that if the 
agent is in a call, that it should always be 'in use', but perhaps I'm missing 
some pertinent information here.

Any tips would be appreciated.

Derek B.

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