hmm. i think customer will not agree this is correct behavior

from pcap it looks like there is missing CANCEL to the second device



Dne 30/11/2016 v 19:42 Sam Basan napsal(a):

Your second call is not without sound, there is simply no call at all.
As the first answer the call his channel and the external call channel connected. The second device simply off hook but his channel have no external channel to connect.

It's looks like a simple telephony glare.

Sam


בתאריך 30 בנוב' 2016 7:00 PM,‏ "marek cervenka" <cerva...@gmail.com <mailto:cerva...@gmail.com>> כתב:

    hi,

    our customer reports problem when 2 agents answer the call in the
    same time

    faster operator (device) answer the call, but the second is showed
    up (on device) and call is without sound

    asterisk 13.9/app_queue with strategy ringall/operators via Local
    channel with sip device (chan_sip)

    do you have any tips/info before i will dig deep into logs/debug?

    checked google&issues.asterisk.org <http://issues.asterisk.org>
    without any clue

    marek



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