Hello Olivier,

I may be incorrect but I don't believe you can hint on a mailbox like that.

I've always used custom device states and dialplan logic for my shared
voicemail boxes that are not being watched directly by a endpoint natively.

On Mon, Nov 20, 2017 at 5:07 AM, Olivier <[email protected]> wrote:

> Hello,
>
> I'm trying to supervise an existing Voicemail box with a BLF button on
> Debian's asterisk 13.14.1 system.
>
> I mostly found this [1] document.
> I added in a context a line like:
> exten = *7000,hint,MWI:31@default
>
> With "core show hints", I can read this:
> *7000@subs          : MWI:31@default        State:Unavailable
> Presence:not_set         Watchers  1
>
> My questions are:
>
> 1. Is this "exten = *7000,hint,MWI:31@default" statement correct ?
> 2. What does "State:Unavailable" exactly means ? To it means "Asterisk is
> unable to find any MWI:31@default state".
> 3. Which Asterisk version introduced this MWI/BLF/hint feature ? Was it
> supported in 1.6, for instance ?
>
>
> Best regards
>
> [1] https://community.asterisk.org/t/hint-mwi-help-i-am-not-
> able-to-make-it-works/72112
>
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