Don't use an 'h' extension, use a hangup handler.
Use the MASTER_CHANNEL() function to set variables to ensure they are
always set in the "top most" channel. Below is an untested example, but
is inspired by dialplan code I use in production. Maybe it will help.
[outbound] ; this is called on the incoming (caller) channel
exten => _X.,1,Noop
same => n,Set(MASTER_CHANNEL(start_timestamp)=${STRFTIME(,,%s.%3q)})
same => n,Set(CHANNEL(hangup_handler_push)=hangup_handler,s,1)
same => n,Set(MASTER_CHANNEL(callid_ingress)=${SIPCALLID})
same => n, *** unrelated dialplan, AGIs, etc. ***
same => n,Dial(SIP/${EXTEN}@1.1.1.1
<mailto:EXTEN%7D@1.1.1.1>,,U(answer_handler)b(pre_dial_handler^s^1)g
same => n, *** dialplan for the caller when the callee hangs up first,
not run when caller hangs up first. use it to try dialing another
destination, play intercept to caller, etc. ***
[pre_dial_handler] ; this is called on the outgoing (callee) channel
exten => s,1,Noop
same => n,Set(MASTER_CHANNEL(callid_egress)=${SIPCALLID})
same => n,Set(MASTER_CHANNEL(dial_timestamp)=${STRFTIME(,,%s.%3q)})
same => n,Return
[answer_handler] ; run on outgoing (callee) channel, but sets
answer_timestamp in the caller channel
exten => s,1,Noop
same => n,Set(MASTER_CHANNEL(answer_timestamp)=${STRFTIME(,,%s.%3q)})
same => n,Return
[hangup_handler] ; run on incoming (caller) channel, use to do final
post call cleanup
exten => s,1,Noop
same => n,Set(MASTER_CHANNEL(hangup_timestamp)=${STRFTIME(,,%s.%3q)})
same => n, ***post call cleanup AGIs, dialplan, etc.***
same => n,Return
On 12/26/2017 03:28 PM, Dovid Bender wrote:
Hi,
I have a dial plan where I need to notify an external system when a
call was answered and when the call hung up. In both requests the
start time needs to be the same. My Dialplan looks something like this:
[outbound]
Exten => _X.,1,Dial(SIP/${EXTEN}@1.1.1.1
<mailto:EXTEN%7D@1.1.1.1>,,U(call-answer-from-carrier))
Exten => h,1,NoOp(ANSWERED_TIME: ${ANSWEREDTIME} >>> DIAL_TIME:
${DIALEDTIME} >>> HANGUP_TIME: ${EPOCH} >>> ANSWERED TIME
${MATH(${EPOCH}-${ANSWEREDTIME},int)})
[call-answer-from-carrier]
Exten => s,1,Noop(CALL WAS ANSWERED AT ${EPOCH}
Exten => s,n,Agi(some_script.py)
Now in theory the hangup time of the call (${EPOCH} in the h
extension) minus the answered time should be the same as the noop from
my subroutine. I am finding that some times they match and some times
they are off by a second. My issue is that the external system expects
the answered time to the same for when we call it from the SubRoutine
as well as from the h extension. I assume the difference is based on
the microsecond of when we look at EPOCH how DIALEDTIME is rounded.
Any tips on how I can get the same answered time across the board?
TIA.
Dovid
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