On 9/26/2018 4:46 AM, Olivier wrote:
Hello,
This morning, I asked myself if WebRTC could be a viable alternative
to softphone deployment.
For me, main issue with Softphones is the amount of work needed for
installation and configuration.
Also, Softphones must be carefully choosen if Deskphone-like quality
is expected.
Now that WebRTC becomes ubiquitous, it might make sense to trade
Softphone features (call history, BLF, ...) for WebRTC deployment
simplicity.
What do you think of this ?
What kind of experience did you met with such WebRTC deployments ?
What about classic telephony features (CallTransfer) ?
Have you tried Cyber Maga Phone 2K ?
If you can get it to work WebRTC is a good option. The problem is
that any changes in your network may disrupt it and even trying to
replicate your installation is difficult. I have it working fine on my
website so customers can call us directly from our web page but I never
could get Cyber Mega Phone 2K to work on the same server. We used JSSIP
to create the webrtc phone on our website.
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+52 (55)8116-9161
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