And, how would [S] know that [H] has disconnected? (Is there an Asterisk event that indicates one party has disconnected from a multi-party call)
From: asterisk-users [mailto:[email protected]] On Behalf Of Jason N Sent: Sunday, June 30, 2019 10:08 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' <[email protected]> Subject: [asterisk-users] Second Asterisk server SIP JOIN a call to conduct a post-call survey I am designing a solution for a hotel booking call center with the following (mandatory) design: After the call from the customer with the booking agent is complete (and the Hotel PBX disconnects from the call), a second PBX takes over to conduct a survey of how the call went. Both PBX's are Asterisk based. So customer phone [C] connects to hotel PBX [H]. Once [H] disconnects, the survey PBX [S] grabs the call and conducts the survey. [H] must completely disconnect from the call before [S] can start the survey. [H] cannot transfer/forward the call to [S]. At a high level the solution seems to be: On [C] connection to [H], [H] sends call information to [S]. [S] issues a SIP JOIN to [C] and joins the call. [S] somehow detects that [H] has disconnected and then begins the survey. Would the above work conceptually? If so, how do I tell Asterisk [S] to contact [C] and join the call already in progress? (I can get call info from [H] to [S]). Thanks
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