Thanks Luciano.
But there is no active ALG on the modem.
Attached the call flow, including the ACK.


Em 22/09/2020 14:41, Luciano Moreira escreveu:
Roberto

Check your router if ALG or similar feature is enabled. Disable and test.
Also, on SNGREP check if both parties are getting ACK correctly after RTP starts.

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Luciano Moreira
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Em ter., 22 de set. de 2020 às 13:35, Roberto <roberto.med...@gasparimsantos.com.br <mailto:roberto.med...@gasparimsantos.com.br>> escreveu:

    Hello.
    Thanks for the reply.

    Yes. In the traffic analyzed, the BYE is sent by the originator of
    the call, but there is no "human" hangup, but the asterisk one.

    BYE is sent, received and confirmed.

    I don't know how I could investigate the reason for this BYE.

    Em 21/09/2020 17:12, Dovid Bender escreveu:
    Is there anything in the Asterisk logs? Which side sends the BYE?
    Were you able to capture the traffic with sngrep/wireshark to see
    if any side stopped sending/getting RTP? What did the other side
    see?


    On Mon, Sep 21, 2020 at 3:22 PM Roberto
    <roberto.med...@gasparimsantos.com.br
    <mailto:roberto.med...@gasparimsantos.com.br>> wrote:

        Hello
        I have an asterisk 16.2.1 on an ubuntu on AWS, which is
        experiencing a
        drop in call. It does not have a certain time, it is random.
        The audio
        is flowing normally and the call is dropped.
        Has anyone ever experienced this?

        My settings changed below:

        allowoverlap = no
        udpbindaddr = 0.0.0.0
        tcpenable = no
        tcpbindaddr = 0.0.0.0

        transport = udp, ws, wss

        srvlookup = yes

        directmedia = no

        rtcachefriends = yes

        externaddr = my ip address

        externhost = my domain address ; foo.dyndns.net
        <http://foo.dyndns.net>; refreshed periodically
        externrefresh = 180

               localnet = 172.31.40.21 / 255.255.240.0; AWS NETWORK
               localnet = 192.168.0.0 / 255.255.0.0; RFC 1918 addresses
               localnet = 10.0.0.0 / 255.0.0.0; Also RFC1918
               localnet = 172.16.0.0 / 12; Another RFC1918 with CIDR
        notation
               localnet = 169.254.0.0 / 255.255.0.0; Zero conf local
        network
               localnet = 200.0.0.0 / 24
               localnet = 191.0.0.0 / 24
               localnet = 201.0.0.0 / 24
               localnet = 177.0.0.0 / 24

               localnet = 179.0.0.0 / 24


        Thanks

        Roberto.


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