On Mon, Dec 4, 2023 at 8:54 AM Joshua C. Colp <jc...@sangoma.com> wrote:

> On Mon, Dec 4, 2023 at 8:52 AM Antony Stone <
> antony.st...@asterisk.open.source.it> wrote:
>
>> On Monday 04 December 2023 at 13:39:51, Joshua C. Colp wrote:
>>
>> > The mailing list will not receive emails from the forums. What I was
>> > referring to is that Discourse does provide the ability to receive
>> emails
>> > for posts or threads you're interested in, and you are able to respond
>> over
>> > email to them as well.
>>
>> I use this forum via its email interface, and I agree that it works.  The
>> biggest disadvantage I experience is that although you can _reply_ to a
>> thread
>> via email, you cannot create a new one; you have to use the web forum
>> interface for that.
>>
>> I don't know whether the forum software used here could be modified to
>> allow
>> that - I raised the same point on the FreeSwitch forum and an admin quite
>> happily turned it on.  Maybe that could be investigated here?
>>
>
> It actually is turned on for some of the categories, but as it's a hosted
> instance I am limited in the available plugins and modification that can be
> done to make this more clear. We can add documentation on the docs site for
> it, and see if we can do something else.
>

To follow-up on this, I reached out to Discourse and they gave a suggestion
on how to make it more evident (though not as nice as I would hope). I'll
be experimenting with it in January, that is: making it more
clearer/evident that email exists.

-- 
Joshua C. Colp
Asterisk Project Lead
Sangoma Technologies
Check us out at www.sangoma.com and www.asterisk.org
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