Matteo Rancilio ha scritto:
Hi,
I have Asterisk environment with the following rules:
Asterisk answer to an incoming call and Dial Operator A,
After 15 seconds if Op A doesn't answer * will dial Op B,
If even Op B will not answer * will call a group of users.
Now, what I also need but I don't know how to implement the rule is
the ability to pick up a call if we already know that Op A is not
available at the moment
In few words, if Op B already knows that Op A is away should pick up
the call without waiting the first 15 seconds. The same should be for
the group of users.
Any suggestions?
nevermind, found the soulution :)
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