Title: Latency and 'Scratchy' Voice...

Dear All,

I have move from the USA to Sydney, Australia. I have gone from a data center environment at work and cable at home to a 513k/128k ADSL line.

I'm experiencing two issues;

1) There is a latency of .5 - .8 seconds between me and the USA.
2) I have been in two calls where my voice has been describes as 'Scratchy'?

I'm using a SIP Phone from SJ Phone, and a Plantronics USB Headset. In my Asterisk box I'm using the Quad T1 card.

Any tips on how I could get around these two issues? I can understand the latency issue, what is contributing to the 'Scratchy' sound? I have not had this issue in the 4 months of running the product.

Warm Regards and Thanks

Shad Mortazavi
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Nexus Technical Manager
n|m Nexus Management Inc
Neutral Bay
Sydney

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