I have a good friend who used to be a sales rep for them. The entire sales pitch is based on making the customer believe that they are lucky to have been offered the opportunity to beome a Norvergence customer as they are extremely selective. If any technical question where to come up, he was trained to let them know that they where not selected to be part of the program and to move on quickly.

 

I do have a copy of their contract if anyone is interested is taking a look at it. It is an interesting piece of legal work.

 

Michael

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of J Poz
Sent: Tuesday, May 04, 2004 9:45 AM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] How does Norvergence do it ?

 

Wow, that was GREAT info... I'm in the NY tri-state area so I'm sure I will run into them as competition. Thanks for sending that link - it's unbelievable; also proves the power of such emailing lists where we can share this type of information about unethical companies!

Neil Grant <[EMAIL PROTECTED]> wrote:

Found this:

http://w3.ripoffreport.com/reports/ripoff89155.htm

Many other nasty stories about them too.

--
Cheers,

Neil

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: 04 May 2004 12:51
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] How does Norvergence do it ?

So a guy shows up at the the office, after making an
appointment with the office manager / receptionist to talk
'phone systems'.
After her eyes glaze over, with him talking T1 and
Frame-Relay I get to see him. He's from Norvergence. Well
dressed. Tells me they can do a T1 for $79, with unlimited
local & long distance for free. It also does 'internet'.
'Just give me copies of your phone bill'. I ask some
questions, like number porting, like provisioning of DID
numbers, like CIR on the data etc. Now HIS eyes glaze over.
That's technical talk ... He's just there to follow up on
the appointment and 'qualify' the customer to see if we are
worthy of their cheap service. After I looked at their
website, I can hear 'quack quack'.
Cheers,
WW

Willy Wouters
ypOne Publishing

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