Tor Roberts wrote:
Hi,
I am setting up a dispatch center where will have 4 call takers, all with Polycom IP 600 Sip phones. Each phone will be setup with 6 extensions each. When a new call comes in, the first extension on all the phones will ring. This works fine, the problem is when one of the dispatchers is already using her first extension and another call comes in. What happens now is that the remaining 3 phones ring on the first extension, but the dispatcher who is on a call, her phone does not ring. I want her second extension ring along with the other 3 phones first extensions.
In sip.conf I have all the extensions set to incominglimit=1 and the pertinent part of extensions.conf is:
exten => s,1,Dial(SIP/5000&SIP5001&SIP5002&SIP5003,20,tr) exten => s,2,Dial(SIP/5004&SIP5005&SIP5006&SIP5007,20,tr)
and so on.
If anybody has any insight, or a better solution, that would be great.
Thanks,
-Tor Roberts
OK. The following assumes that your phones have 4 phones with 2 lines a piece.
Phone 1: 5000, 5004 Phone 2: 5001, 5005 Phone 3, 5002, 5006 Phone 4, 5003, 5007
Adapt it as you choose.
It will ring all four phones at a time. If "line 1" of a phone is busy, it will ring line 2 of that phone. This is off the top of my head and hadn't been tested on my asterisk server but, I'm pretty sure it will work. I have a few lines set up in this manner.
[extensions]
exten => s,1,Dial(LOCAL/[EMAIL PROTECTED]&LOCAL/[EMAIL PROTECTED]&LOCAL/[EMAIL PROTECTED]&LOCAL/[EMAIL PROTECTED],20,tr)
exten => s,2,hangup
exten => 5000,1,Dial(SIP/5000) exten => 5000,2,hangup exten => 5000,102,Dial(SIP/5004) exten => 5000,103,hangup
exten => 5001,1,Dial(SIP/5001) exten => 5001,2,hangup exten => 5001,102,Dial(SIP/5005) exten => 5001,103,hangup
exten => 5002,1,Dial(SIP/5002) exten => 5002,2,hangup exten => 5002,102,Dial(SIP/5006) exten => 5002,103,hangup
exten => 5003,1,Dial(SIP/5003) exten => 5003,2,hangup exten => 5003,102,Dial(SIP/5007) exten => 5003,103,hangup
John _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
