Andrew Kohlsmith wrote:
In short, you're making this problem worse. Answer the damn support emails quickly and people won't see the need to post here. I get the "we got your support question, your ticket # is .." email quickly but then it tends to languish for a while. I've only had a few support questions though, so my under-a-dozen number of support requests are likely not a good dataset to extrapolate from.
Regards, Andrew
Ahem....
http://www.clearpath1.com/
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