At 09:43 AM 6/10/2004 -0700, you wrote:
Hi,
Anyone having problems receiving DTMF on incoming iConnectHere
lines? They disappeared for us sometime in the last 12 hours...
And, yes, we've restarted * and rebooted our * machine.
Hi,
I'll follow up on my own question. :-)
Here is the response from iConnectHere customer support:
"Please be advised that we do not support PBX system for receiving DTMF
sounds. We understand that it was working for you in the past, but it
is not a function that our network is set up to support."
A follow on email from iConnectHere implies the recent changes to their
voicemail system have broken DTMF on incoming calls to *. They offered
me $1 credit as the result of my inconvenience. :-(
Michael Swan
Neon Software, Inc.
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