Friends, Romans, Countrymen, lend me your ears!
Or, in this case, your eyes.
It has become a problem I've noticed over and over again, that we tend
to think the mailing list is some sort of forum, used to post whatever
your hearts desire. This list, not unlike any other mailing list, has
a purpose. A focus if you will. Hopefully this 'document' will point
out some key things we need to change to help this list remain friendly
and helpful, not to mention, a vital asset to the Asterisk community.
And now, for the Asterisk-Users dial plan:
[Etiquette]
Exten => s,1, Posts to the Asterisk-Users list should be concise, and
on-topic. Remember, the topic is ASTERISK, not "Provider
X doesn't answer email", or "Provider Y doesn't have rates listed
on their website." Gripes of this nature, and discussion of
businesses relating to Asterisk should be handled on the
Asterisk-Biz list, or in the case of customer service, with the
person/provider in question.
Exten => s,2, Everyone was new at some point. Let's try to keep our
cool with new members of the asterisk community. While
yes, there needs to be some research done before asking
questions, Let's point them in the right direction, and do so
politely. A general rule of thumb to use is to reply to 'newbie'
questions as if the person asking the question was a guest in
your home.
Exten => s,3, Since there are lot of users who deal with the community
from the workplace, let's watch our language on the list.
Not to be a sort of cyber-nanny, but most workplace ethics frown
deeply on vulgarity in *ANY* form.
Exten => s,4, Keep flames, criticism, and cruelty to yourself. If you
don't like the way a question has been answered, simply
post an alternative method. No need to degrade someone or their
methods simply because you do not agree.
Exten => s,5, If you have found a bug, feel free to discuss it here to
confirm the issue, but remember, if you want action, you
will need to post it to the bug tracker at
http://bugs.digium.com, and be available for further testing if
necessary. Also, to keep non-bugs out of
the tracker, try to find someone on #asterisk-bugs on IRC
before posting the bug to confirm it.
Exten => s,6, If you find something useful to the community, and it
directly relates to Asterisk, share it! Feel free to post
here or on the Wiki
(http://www.voip-info.org/Wiki-Asterisk).
Exten => s,7, Not everyone will abide by the etiquette, and there's
nothing we can do about that; But to avoid a flare-up, try
not to take it personally, or better yet, simply don't respond to
it.
Exten => s,8,Goto(Etiquette,s,1)
If we can all agree on this, this list will continue to be a useful tool
for the community.
Please note - this was not specific to anyone, nor should it be taken
personally by anyone. This is just a guideline to keeping the peace,
and increase our productivity as a community.
**** Remember: We are a COMMUNITY. ****
Thank you for your time, and please, if you must flame me for this, do
it off-list.
---
with our deepest love,
twisted & bkw
Exten => h,1,HangUp()
_______________________________________________
Asterisk-Users mailing list
[EMAIL PROTECTED]
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
