It seems a simple request: I have a system with two X101Ps and a TDM30. Customer is talking on the phone, his Zap FXS interface using one of the Zap outbound channels on a call to the PSTN.
Now, while the person is talking, a call comes in on the *other* incoming Zap channel, and the customer can see on the CID display that it's a call that they want to take.
Now the Rub: There appears to be no way to leave a call (as in hangup and the call is torn down) and pick up the incoming one in this manner. The unfortunate and apparently ONLY way to get the call coming in is to put the existing call on hold, but then that locks the line from the perspective of the existing caller--they're on hold, not disconnected, racking up LD charges.
This is kind of a hard one to explain, but the situation is very real and very difficult.
I'd be eternally grateful if someone could explain how to do what we need to do here.
Thanks.
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