At 4:13 PM +0100 on 6/20/04, Kevin Walsh wrote:
Kubat, Philip [EMAIL PROTECTED] wrote:
 (Article auto-converted from unnecessary HTML to nice plain text.)

Where does the date/time stamp from Caller ID come from? On my
extensions ATA188 and IAX2 soft phone the caller id date / time is 12/30
12:00AM. The Linux time is correct. SayUnixTime return the correct
time.


My phones have a built-in clock.  The Cisco 7960s are configured to
take their time from a NTP server.  I have a couple of portable DECT
phones connected to a Sipura SPA-2000.  The phones allow the time to
be set from within the setup menu, and the Sipura uses our local NTP
server.

Check whether your phones have a clock.  All of mine do in one way or
another, so I always get the correct time associated with the
Caller*ID notices.

It's possible that the time/date is also encoded into the Caller*ID
signal.  I haven't had cause to look into that.  It's possible that
the DECT phones ignore the local time and use the time provided by the
Sipura (if the Caller*ID signal does indeed supply this information).
Again, I haven't had cause to look into that.

Check whether your ATA device can be configured to use a NTP server.
Also check whether your soft phone, and the phone connected to your
ATA, has a clock you can set.

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While many media adapters (SIP deskphones, analog-to-SIP converters, etc.) use NTP as their time-setting protocol, several (SNOM and others) use the Date: stamp in the SIP header to set their clocks upon an INVITE.

This implies that the time is correctly set (via ntp) on your Asterisk server/SIP proxy. Asterisk currently sends a Date: stamp as part of the INVITE, so NTP is not always necessary. SER recently had an update to support this header - see the mailing list.

I actually prefer having both methods on a device (selectable), since having to open up firewalls/etc. for NTP from the phones breaks some ease-of-implementation models. (Minor point, but valid in some environments.) SIP should contain everything you need when talking to a User-Agent. Personally, I don't like devices which _require_ (other than for provisioning) protocols other than SIP to be functional (web, telnet, syslog, snmp, ntp, etc.)

It sounds neat to have things in different protocols, but that leads to customer service nightmares in the future. NTP is pretty innocuous, but it's still another "tech note" that you have to give to the customer's network team (which, not surprisingly, might not be the people installing the phones.)

JT
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