Vasyl,

Not sure what kind of setup you're trying to do but if it’s a build out of an existing 
system you're two options are pretty much as follows:

1. Proprietary System Integration
In this scenario you would use the Inter-Tel IPC.  Supposedly they have a new card 
that supports SIP as well as their proprietary system, however I've been told it's 
buggy and quite expensive.  This card plugs directly into the PBX just like a T1/Pri 
card or other hardware card.  It has an Ethernet jack on it that you would connect 
directly to the Internet.  It's mostly configurable via the web interface (its on some 
funky port, I think 8080 or 8008) however you will need to log into the DB Programming 
of the PBX to configure the circuit side of the PBX.  We'll call this step "The Fun 
Part" as usually this results in some kind of massive breakdown of the PBX.  If you go 
into DB Programming MAKE A BACKUP!!! I can't stress that enough.  If the DB gets 
corrupt and you don’t have a backup you will need to rebuild the entire PBX including 
dial plans, card configurations and voice applications.  As for programming the IP 
keysets, you just hold down the 7 & 8 key while plugging in the Lan/Power cable in the 
back of the keyset.  This is pretty straight forward, just follow the prompts on the 
keyset.  Be sure to include 0's when entering IPs.  i.e.  10.2.0.1 would be 
010.002.000.001.  Oh also, you will need the MAC addresses off all of the keysets as 
this is how the units are identified with the IPC.  These get plugged into the IPC web 
interface under "Circuit Configurations."

Pros:
-If you need a solution that will give you the exact same functionality as if you were 
sitting at the office using the phone, this is probably your best solution.

Cons:
-The IP keysets are very picky about connectivity.  If you don't have a solid high 
speed Internet connection they tend to be very choppy.  If you beg the guys at 
corporate in Phoenix, they may send you the prequel software tool that lets you 
simulate their proprietary calls over the network.  I would STRONGLY recommend testing 
with this before implementing this solution.
-You can only network other IP Keysets and Softphones over the IPC.  These will not 
support other hardware based IP phones.
-The IPC and keysets are REALLY expensive.  About $1,700 for the IPC (refurbished) and 
$700 per keyset!! (Ouch)


2. Asterisk Integration
This other option which I think is a more powerful solution even though it lacks some 
features is getting a T1 card for the Inter-tel and an Asterisk Box with a Digium 
T100P.  This will allow you to make a cross over cable and network the two.  I'm not 
going to go into too many specifics here on how to do this because there is lots of 
documentation on the boards that tell you how to configure Asterisk.  The only thing I 
can say is use Auto Line Build Out on the T1 of the Inter-tel and go for a high LBO on 
the T100P.  The sample configurations say to use a low LBO but I've found it causes 
static and Red alarms.

Pros:
-You now have a fully customizable pbx module that you can use to create other apps 
such as IVRs and Unified Messaging applications.
-Any SIP phone can now connect to the PBX via Asterisk server.
-Low cost: Cost of computer plus $500 for T100P. Many keysets to choose from ranging 
in price.
-LCR.  Create a few channels on the T that will allow you to place calls from the PBX 
to a SIP carrier.  (Can't do that with IPC)
-Many other enhancements powered by Asterisk.

Cons:
-You're not going to have some of the functionality that you would have with the 
Inter-tel keysets. i.e. Agent management, Call monitoring, reverse transfers (call 
picking), paging and a few others.


Anyways, we've tried both and 2 works out best for us.  Hope this info helps!

~ken

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Vasyl Rublyov
Sent: Friday, July 02, 2004 7:23 AM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Inter-Tel Eclipse2 (IP PhonePlus)

Thank you, Ken.

I just asked because one from our clients is using this system..... and 
I have to configure a few phones for connecting to their network/pbx.

It really disaster to me..... no SIP.... no docs... I just would like to 
cry a little :) and see if anyone can say anything good and informative 
about this system and that company :-)


Thanks and have good weekends too.

Ken Wiesner wrote:

>Vasyl,
>
>I'm reminded of the wedding scene in the movie "Old School" when Vince Vaughn tells 
>Will Farrel, "Run.. now.. run go.. don't look back... hurry... now is your chance... 
>GO!!!"
>
>I have an Inter-tel system.  Their support is little to be desired as is their so 
>called "SDK".  You hit the nail right on the head... "PROPRIETARY" They market it as 
>"Customizable" but don’t expect anything fancy.  This system is valued by Inter-tel 
>at $60k, many in my office consider it worth not more than $4.95.  Not kidding, there 
>is a calendar in the office counting down the days till the lease is up and we can 
>make a full migration to Asterisk. :-)
>
>That said... RUN!
>
>
>Ken
>
>P.s. have a good weekend all!
>
> 
>-----Original Message-----
>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Vasyl Rublyov
>Sent: Thursday, July 01, 2004 10:44 PM
>To: [EMAIL PROTECTED]
>Subject: [Asterisk-Users] Inter-Tel Eclipse2 (IP PhonePlus)
>
>Hello All,
>
>Just looking some comments from gurus about this proprietary systems and 
>phones:
>
>Inter-Tel Eclipse2
>Model name: IP PhonePlus
>
>I did not find anything useful or reasonable about their products on 
>their website or even in Internet.... except sales.
>
>  
>


-- 
Thanks and regards,
  Vasyl Rublyov
  IonIdea, Inc.


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