[Asterisk-Users] hold then transfer...

[Stephen Hon]

Hi..   Has anybody been experiencing any problems with transfers using # after holding?   Transfers using the # and music on hold work fine by themselves. However, when we place somebody on hold we can no longer use the # to transfer. This is a problem since we use the # button to park calls.   So, say a call comes in, the operator is on a call already, places call on hold and answers the new call, places new call on hold, resumes old call and tries to transfer… won’t work.   At first, I thought somewhere along the line the ‘Tt’ options must be messed up in a dial command somewhere.. but I double checked everywhere and ensured that I was enabling transfers.   Does anybody have any suggestions?   Thanks,   Steve