On 02:51 PM 7/26/2004, Jeremy McNamara wrote: > >In my book, respect is earned. They can earn respect by asking informed >questions, but if the documentation is incorrect, what's the point? >
I've always wondered where this particular phrase came from. I generally hear it used mostly in arenas where there is a subset of people who feel they are superior in some way to people not in their subset. I think the fact that almost anyone can identify themselves with a subset of people in which they are superior to people outside of that subset. However, does this give them the right to disrespect the other people?
I've always said 'disrespect is earned'. I never was a follower of the earned philosophy.
Especially in the commercial environment, respect and treating your customers, vendors, suppliers, etc. with respect is nearly as important (and more so in the service field) as your product. Digium sells product which relies upon software which is given away free of charge. While Digium offers support to people who buy their hardware products, they definitely don't have the resources to provide the level of support needed for new users to begin using Asterisk. Thus they rely upon the community to do so. So actions taken by people who represent the Asterisk product (whether it's via IRC, this mail list, or any other public venue sponsored by Digium) reflects upon Digium, and has a real effect upon tier commercial success. So, I'm not at all surprised by Mark's request to actually respect people on the IRC (and on this list as well, I'm sure Mark would agree) regardless of the amount of time they have spent with Asterisk up to the point. Sure, if they turn out to be obnoxious and disruptive, well, disrespect is earned I always say.
-Chris
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