Anyone had experience 'marrying' the two? We had setup * to front end Artisoft's Televantage. It works with some issues need to be resolved: - Inbound calls could not properly handled and routed by Televantage's Call Classifier. It goes directly to the Televantage's default auto attendant. Correct digits not being passed by * to Televantege? - The caller's Caller ID does not appear on Televantage's Viewpoint/Call Monitor - Televantage Viewpoint/Call Monitor does not display and monitor all other incoming calls from the same queue. It can only display the active call of the agent.
Additional questions: Can asterisk classify calls based on the DID? DNIS? How about having multiple 800 numbers tied to 1 DID number? How is this implemented. Sorry for what seems to be a no-brainer questions. I'm new to this. All inputs are appreciated. Thanks! _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
