Thanks for the explanation, I'm checking with my boss now to see if we do have hunt groups set up. For now we have 2 companies to service with our PBX and 8 lines, so we could probably split it 4/4 or 5/3.
On Mon, 23 Aug 2004 09:21:11 -0700, Chris Shaw <[EMAIL PROTECTED]> wrote: > ----- Original Message ----- > From: "Steven Critchfield" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Sunday, August 22, 2004 8:12 PM > Subject: Re: [Asterisk-Users] determining what number was dialed? > > > On Sat, 2004-08-21 at 16:37, Paul Concepcion wrote: > > > well, that's our setup (8 analog lines -> channel bank -> t100P), so > > > it looks like DNIS is out of the question. We do have 8 phone numbers > > > though. Could we have a 1-800 number direct to each of those, then do > > > what you suggested with contexts? What would happen if two people > > > dialed 1-800-a if 1-800-a was pointed to just one phone number? > > > > Depends on hunt groups and such. If you have rollover/hunt groups, > > pointing a 1800 to a number is not very useful for getting DID or DNIS > > functionality. > > > > The different context solution was based on the idea of making each > > incoming analog line have it's own logical seperation in the dialplan. > > The trouble is, as you roll from one busy line to the next, there is no > > information about what group the person dialed into. If you where to > > split your hunt group into 2 - 4 line groups without talking to the > > telco, you could fill group 1 up and then be rolling into group b. Same > > works the other way with wrap around hunting. > > > > If you don't have hunt group functionality, and you point a 1800 number > > to a analog line, then the second phone call will hit a busy signal. > > I'm using a similar setup here, we have 3 companies in this building. We're > using a Merlin Legend PBX with FXO modules. Our incoming lines come from a > T1 which terminates on an ADIT 600. It is then split into lines through FXS > cards in the ADIT... > > Company A has 5 lines, the first of which has the 1-800 number pointed to > it. It is set up on a linear hunt group to the other 4 lines. No matter what > line the call comes in on, since it's in that first set of 5 lines, the PBX > answers with Company 'A' IVR... * can do the same thing, I would group the > first 5 channels into 'g1' for example, then place them in a context like > [companyA]... > > Company B has 3 lines, same thing only set up on a separate linear hunt > group so that it doesn't roll into the first 5 lines or the next 8 lines... > > Company C has 8 lines... you get the idea... > > I'm not sure how many companies you have or how many 1-800 numbers you're > using... Obviously this is not the ideal setup because it requires the > different companies to have a fixed amount of lines whether they use them > all or not... A better solution would be a PRI with DNIS but this is what we > have to work with and it seems to work well... > > Like Steven said if you don't have hunt groups, then when someone calls a > number and another person calls that same number, the 2nd person will get a > busy signal... At least with the way our hunt groups work, the hunt will > keep looking in a linear fashion until a line becomes free (resulting in the > person hearing ringing)... > > Hope this helps! > > -Chris > > > > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
