defiance wrote: > Guys I am having some serious issues with my call queue and > Management is breathing down my neck pretty bad, and I am running out > of ideas. > > I have a single queue for my tech support department. I originally > was using the AgentCallbackLogin for them and it tested out great on > our testing weekends, but it hasn't worked out since. It would only > let one of them take calls at a time, no matter what I set the ring > strategy to. > > So I set an extension up to do a dynamic login for them, this worked > out for about a day or so and it has started doing the same thing. > Plus it drops calls sometimes too. I don't have a dropped call > problem anywhere else in the company so I am assuming it is the > queue. Can't find anything strange (to me) in the logs, but they > aren't the easiest on the eyes. > > So basically I need my queue to let all 4 of my tech guys login and > take calls, and not drop the calls they do get.
How about posting us some .conf files? ----- Andrew Thompson http://aktzero.com/ _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
