Aaron Johnson wrote:

Currently I am having 2 issues with my Avaya 4602 phone:

First, the phone registers with my Asterisk server, but when I start dialing I get a busy signal after 4 digits. I specified in the dialplan on the phone to expect 10 digits and that solved that problem, but I still immediately get a busy after the 10th digit. The phone never sends a dial command to asterisk.

Second, asterisk is complaining every few seconds with the message "Got SIP response 481 "Call Does Not Exist" back from <insert IP address of phone>. I don't know if it is related and I am completely stumped.

Thanks,

Aaron

I captured some of the SIP debugging info. It looks as if the phone never really completes registering with the asterisk server.
---------------------------------------
=========================================================================


[ Booting............ -- SIP Seeding 'test1-avaya' at [EMAIL PROTECTED]:5060 for 60

.......Aug 25 05:12:36 WARNING[16384]: chan_skinny.c:2568 reload_config: Unable to get our IP address, Skinny disabled
............................................................................... ]


Asterisk Ready.
*CLI> sip debug
SIP Debugging Enabled
*CLI> Retransmitting #2 (no NAT):
NOTIFY sip:[EMAIL PROTECTED] SIP/2.0
Via: SIP/2.0/UDP 192.168.1.103:0;branch=z9hG4bK17e38acc;rport
From: "asterisk" <sip:[EMAIL PROTECTED]:0>;tag=as0044ad38
To: <sip:[EMAIL PROTECTED]>
Contact: <sip:[EMAIL PROTECTED]:0>
Call-ID: [EMAIL PROTECTED]
CSeq: 102 NOTIFY
User-Agent: Asterisk PBX
Event: message-summary
Content-Type: application/simple-message-summary
Content-Length: 36

Messages-Waiting: no
Voicemail: 0/0

to 192.168.1.102:5060

Retransmitting #3 (no NAT):
NOTIFY sip:[EMAIL PROTECTED] SIP/2.0
Via: SIP/2.0/UDP 192.168.1.103:0;branch=z9hG4bK17e38acc;rport
From: "asterisk" <sip:[EMAIL PROTECTED]:0>;tag=as0044ad38
To: <sip:[EMAIL PROTECTED]>
Contact: <sip:[EMAIL PROTECTED]:0>
Call-ID: [EMAIL PROTECTED]
CSeq: 102 NOTIFY
User-Agent: Asterisk PBX
Event: message-summary
Content-Type: application/simple-message-summary
Content-Length: 36

Messages-Waiting: no
Voicemail: 0/0

to 192.168.1.102:5060


Sip read: SIP/2.0 500 Server Internal Error Call-ID: [EMAIL PROTECTED] CSeq: 102 NOTIFY From: "asterisk" <sip:[EMAIL PROTECTED]>;tag=as0044ad38 To: <sip:[EMAIL PROTECTED]>;tag=6b0dbdf1b2816a8 Via: SIP/2.0/UDP 192.168.1.103;branch=z9hG4bK17e38acc;rport Content-Length: 0 Retry-After: 3 Contact: <sip:[EMAIL PROTECTED]> User-Agent: Elite 1.0 Brcm Callctrl/1.5.1.0 MxSF/v3.2.6.26



10 headers, 0 lines

Destroying call '[EMAIL PROTECTED]'


Sip read:
REGISTER sip:192.168.1.103:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.102;branch=z9hG4bK2306e1271
Max-Forwards: 70
Content-Length: 0
To: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>
From: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>;tag=dbc5a65cf5c1b60
Call-ID: [EMAIL PROTECTED]
CSeq: 197897927 REGISTER
Contact: Asterisk test1-avaya <sip:[EMAIL PROTECTED]>;expires=60
Allow: NOTIFY
Allow: REFER
Allow: OPTIONS
Allow: INVITE
Allow: ACK
Allow: CANCEL
Allow: BYE
User-Agent: Elite 1.0 Brcm Callctrl/1.5.1.0 MxSF/v3.2.6.26




17 headers, 0 lines

Using latest request as basis request

Sending to 192.168.1.102 : 5060 (non-NAT)

Transmitting (no NAT):
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.1.102;branch=z9hG4bK2306e1271
From: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>;tag=dbc5a65cf5c1b60
To: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>;tag=as0a2edad0
Call-ID: [EMAIL PROTECTED]
CSeq: 197897927 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
Contact: <sip:[EMAIL PROTECTED]:0>
Content-Length: 0



to 192.168.1.102:5060

Transmitting (no NAT):
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 192.168.1.102;branch=z9hG4bK2306e1271
From: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>;tag=dbc5a65cf5c1b60
To: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>;tag=as0a2edad0
Call-ID: [EMAIL PROTECTED]
CSeq: 197897927 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
Contact: <sip:[EMAIL PROTECTED]:0>
WWW-Authenticate: Digest realm="asterisk", nonce="2abf33e8"
Content-Length: 0



to 192.168.1.102:5060

Scheduling destruction of call '[EMAIL PROTECTED]' in 15000 ms


Sip read:
REGISTER sip:192.168.1.103:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.102;branch=z9hG4bKa8a9b10de
Max-Forwards: 70
Content-Length: 0
To: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>
From: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>;tag=dbc5a65cf5c1b60
Call-ID: [EMAIL PROTECTED]
CSeq: 197897928 REGISTER
Contact: Asterisk test1-avaya <sip:[EMAIL PROTECTED]>;expires=60
Allow: NOTIFY
Allow: REFER
Allow: OPTIONS
Allow: INVITE
Allow: ACK
Allow: CANCEL
Allow: BYE
Authorization:Digest response="8e8ffde9979b921307709167cb1b86d0",username="test1-avaya",realm="asterisk",nonce="2abf33e8",uri="sip:192.168.1.103:5060"


User-Agent: Elite 1.0 Brcm Callctrl/1.5.1.0 MxSF/v3.2.6.26



18 headers, 0 lines

Using latest request as basis request

Sending to 192.168.1.102 : 5060 (non-NAT)

Transmitting (no NAT):
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.1.102;branch=z9hG4bKa8a9b10de
From: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>;tag=dbc5a65cf5c1b60
To: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>;tag=as0a2edad0
Call-ID: [EMAIL PROTECTED]
CSeq: 197897928 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
Contact: <sip:[EMAIL PROTECTED]:0>
Content-Length: 0



to 192.168.1.102:5060

Transmitting (no NAT):
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.1.102;branch=z9hG4bKa8a9b10de
From: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>;tag=dbc5a65cf5c1b60
To: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>;tag=as0a2edad0
Call-ID: [EMAIL PROTECTED]
CSeq: 197897928 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
Expires: 60
Contact: <sip:[EMAIL PROTECTED]:0>;expires=60
Date: Wed, 25 Aug 2004 12:12:41 GMT
Content-Length: 0



to 192.168.1.102:5060

Scheduling destruction of call '[EMAIL PROTECTED]' in 15000 ms


Sip read:
REGISTER sip:192.168.1.103:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.102;branch=z9hG4bKf145cb7d7
Max-Forwards: 70
Content-Length: 0
To: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>
From: Asterisk test1-avaya <sip:[EMAIL PROTECTED]:5060>;tag=dbc5a65cf5c1b60
Call-ID: [EMAIL PROTECTED]
CSeq: 197897929 REGISTER
Contact: Asterisk test1-avaya <sip:[EMAIL PROTECTED]>;expires=60
Allow: NOTIFY
Allow: REFER
Allow: OPTIONS
Allow: INVITE
Allow: ACK
Allow: CANCEL
Allow: BYE
Authorization:Digest response="8e8ffde9979b921307709167cb1b86d0",username="test1-avaya",realm="asterisk",nonce="2abf33e8",uri="sip:192.168.1.103:5060"


User-Agent: Elite 1.0 Brcm Callctrl/1.5.1.0 MxSF/v3.2.6.26
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