Been trying to set up a call queue with agent call back without the need for
the agent to have to log in.

Have set up the queue sucessfully.

However I want to remove the requirement for agents to have to log in as
they are on static extensions.

Is there a way of either using extentions in the queue.conf instead of
agents?

Or an automatic way of logging in the agent to the callbackloging function?

Have come up on a dead end reading up and would appreicate any help..



Andrew Brown


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