I was wondering if anyone knew how to do the following....
Call comes in, gets put into a Queue, say `Sales`. Then the queue member
is presented with the option to exit the queue, yet have the phone
system sit in their place for them. When the virtual member reaches the
front, call back the caller and connect them to the agent.
Any ideas? Did i explain that ok? :)
Cheers,
Ben Merrills
skrusty.
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