Hello, On Sat, 23 Oct 2004 08:54:27 -0700, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote: > I would like to let asterisk send an URL to a PC based softphone or a PC based > message client. This would allow for many great applications such as automatic > client data lookup. Or for technical client support. It is a must for many > types of customer support centers. > > I understand that the "send url" application can do the job seen from the > asterisk side. > > But I have not been able to find a PC client which is able to handle reception > of the url and the subsequent opening of it in the specified browser. > > It looks as if Nortel has two products capable of this, but I have not tested > them yet. > > I would like to know if anybody has experience about available PC clients > supporting this feature.
Not exactly what you are looking for (it is not a soft phone), but you might want to look at Flash Operator Panel. It can open a web page sending the callerid received in certain channel as a GET variable (you can do automatic data lookup based on callerid). It connects to asterisk using the manager interface. It can also be used to visualize a call center, the latest version can display logged in agents, and it shows some statistics on queues and individual agents also. http://www.asternic.org Best regards, -- Nicol�s Gudi�o Buenos Aires - Argentina _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
