Has anyone figured out a way to dial by last name?

 

I.e.

Caller hits 9 for company directory…

 

“Spell the person’s Last Name.  When done, press the pound button”

 

Caller enters 8…4….6…#

 

“Tim Thompson extension 300”  “If this is correct, press the pound key”

 

“David Thompson extension 405” If this is correct, press the pound key”.

 

Etc.

 

 

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