[Asterisk-Users] Queue only allowing 1 call

[William M. Sandiford]

Title: Message

Hello All:

 

I am trying to setup an queue for my technical support department and I am having a really weird problem.  For some reason my queue only accepts one call.  When the second call comes in I get a warning message and the user is disconnected.

 

The messages when the second call comes in are:

 

    -- Executing Answer("SIP/x.x.x.x-08109320", "") in new stack
    -- Executing Wait("SIP/x.x.x.x-08109320", "1") in new stack
    -- Executing SetVar("SIP/x.x.x.x-08109320", "QUEUE_PRIO=5") in new stack
    -- Executing Queue("SIP/x.x.x.x-08109320", "tech") in new stack
Nov  5 15:05:31 WARNING[2967]: app_queue.c:1871 queue_exec: Unable to join queue 'tech'
    -- Executing Hangup("SIP/x.x.x.x-08109320", "") in new stack
  == Spawn extension (default, 200, 5) exited non-zero on 'SIP/x.x.x.x-08109320'

 

 

Here is the relevant portions of extensions.conf and queue.conf

 

from extensions.conf

 

exten => 200,1,Answer
exten => 200,2,Wait,1
exten => 200,3,SetVar(QUEUE_PRIO=5)
exten => 200,4,Queue(tech)
exten => 200,5,Hangup

 

from queues.conf

 

[tech]
music = default
announce-frequency = 120
announce-holdtime = once
queue-youarenext = queue-youarenext            

queue-thereare  = queue-thereare
queue-callswaiting = queue-callswaiting
queue-thankyou = queue-thankyou

maxlen = 0

 

Any help would be greatly appreciated.

 

Thanks!

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