William M. Sandiford wrote:
maybe look at the docs?Excuse the newbie nature of the question, but can you elaborate a little further. Sorry...I am pretty new
-----Original Message-----
From: Peter Svensson [mailto:[EMAIL PROTECTED] Sent: Saturday, November 06, 2004 4:11 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Giving users the ability to break out of
thequeue and go to voicemail
On Sat, 6 Nov 2004, William M. Sandiford wrote:
Hello All:
I need some help. I am trying to configure * so that users that are placed in a call are able to break out of the queue and go to voicemail if they no longer wish to wait in the queue. I read the cmd
options for the Queue command and I had figured that either option h or H would do the trick by allowing the user to push '*' to break out...but it doesn't work.
Does anyone know how to accomplish what I want to do. Thanks!
Here is what I had tried in extensions.conf (it didn't seem to work)
exten => 9056742007,1,Answer
exten => 9056742007,2,Wait,1
exten => 9056742007,4,Queue(tech|hH)
exten => 9056742007,5,Voicemail(u9056742007)
exten => 9056742007,6,Hangup
All you have to do is provide a context in your queue definition. In
that context you should have all the one digit (or symbols in case of *#) extensions that you want to allow.
Peter
_______________________________________________
http://www.digium.com/asterisk_handbook/agentlogin_queues.rtf <- this one is way old, but still has info about this
http://www.dynx.net/ASTERISK/DOCS/RTF/agentlogin3.rtf <-the new last one i did, can't find it on digiums site yet
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