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Is there a way to have the queue branch to +101 on timeout? Bellow is a snip from my extensions.conf file that shows how
I am joining the queue, currently if I try to join the queue but there are no
agents logged in it will transfer me to voicemail this works as expected.
What I would like to do in addition is when the queue times out play a
recording in the background that says “All agents are busy to leave a
voice mail press 0 or to continue to hold stay on the line”. It
appears that asterisk is treating the timeout the same as a failure to join the
queue. Any suggestions would be greatly appreciated. exten => s,1,Answer exten => s,2,SetMusicOnHold(default) exten => s,3,SetCIDName,SS Sales Queue exten => s,4,Queue(SubmitSolutionsSalesQueue||||20) exten => s,5,VoiceMail(u8017055272) |
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