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I've currently got Asterisk configured to take
incoming calls and send them directly to my voicemail. I'd prefer to keep
this approach rather than sending people to a menu first.
What I want to be able to do is have voicemail come
up, but if someone presses a key, such as 9 or 8 or perhaps a combo 98 or such,
have it break out of voicemail and let me authenticate a password, and upon
succeeding let me back into a dialplan so I can dial extensions or another
outside line.
It appears that there's no way to alter the
Voicemail app behavior?
So far the only way I've come up with to do this is
to cheat. Instead of going straight to voicemail I've set it to play a wav
file that Backgrounds "This is my voicemail, leave a message.. yada yada", then
sends the call to Voicemail, only my Voicemail unavailable message is an empty
wave file. This allows me to press another extension while the first wave
file is being played, and as long as I do it before it jumps into voicemail, I
can break to another context where I can Authenticate, then send where I
want.
But this is a kludge, and I cannot change my
voicemail message using regular voicemail tools this way. I'd rather set
it up properly.
Any ideas?
regards,
Paul
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