Re: [Asterisk-Users] Call pickup

Leandro Fri, 19 Nov 2004 07:47:58 -0800

----- Original Message -----

From: Walt Reed

To: Leandro

Cc: Walt Reed ; Asterisk Users Mailing List - Non-Commercial Discussion

Sent: Tuesday, November 16, 2004 2:11 PM

Subject: Re: [Asterisk-Users] Call pickup

On Tue, Nov 16, 2004 at 01:26:22PM +0100, Leandro said:
> From: "Walt Reed" <[EMAIL PROTECTED]>
> > On Tue, Nov 16, 2004 at 11:04:59AM +0100, Leandro said:
> > > I don't understand how to get call pickup to work with asterisk.
> > > Have I to define *8 extension in the dialplan? to what?
> > > Have I to include something, like for parked call?
> > > Has the stable 1.0.2 version the pickup group feature?
> > > or I need to patch it with bristuff?
> >
> > Search the wiki for call pickup. It's all there.
>
> Unfortunately I have already read all the readable on wiki without
> understanding the needed steps to get call pickup to work. Can you please
> answer my questions?

What particular part do you not understand?

The first search result hit describes call pickup in general.

The second describes how to create pickup groups. You need to do this.

The third shows where *8 is defined and that you can change it to
something else. *8 has been built-into asterisk for a very long time. In
1.0.2 you can change it to some other code.

That's it. Once you have defined your groups for all the different
channels you have (SIP, Zap, IAX, etc.), it just works. If you have
problems, you will need to give detailed information on how you have
your groups set in all the various channels involved, log examples, etc.
Make sure you look at the example configuration files that come with
asterisk.

I really hate to ask silly questions and thank you for your time, but pickup group doesn't work yet. Maybe the pickup doesn't work across Zap channels.

This is what I get when Zap/25 is ringing Zap/14 and Zap/7 try to pickup. I get "invalid extension" when I press *8#

- Starting simple switch on 'Zap/25-1'
    -- Executing Answer("Zap/25-1", "") in new stack
    -- Executing Dial("Zap/25-1", "Zap/14") in new stack
    -- Called 14
    -- Zap/14-1 is ringing
    -- Executing DigitTimeout("Zap/7-1", "3") in new stack
    -- Set Digit Timeout to 3
    -- Executing ResponseTimeout("Zap/7-1", "10") in new stack
    -- Set Response Timeout to 10
    -- Zap/14-1 is ringing
    -- Invalid extension '*' in context 'interno' on Zap/7-1
== CDR updated on Zap/7-1
    -- Executing Playtones("Zap/7-1", "Congestion") in new stack
    -- Invalid extension '8' in context 'interno' on Zap/7-1
== CDR updated on Zap/7-1
    -- Executing Playtones("Zap/7-1", "Congestion") in new stack
    -- Invalid extension '#' in context 'interno' on Zap/7-1
== CDR updated on Zap/7-1
    -- Executing Playtones("Zap/7-1", "Congestion") in new stack
    -- Zap/14-1 is ringing
    -- Hungup 'Zap/7-1'

This is my /etc/asterisk/zapata.conf

context=interno
signalling=fxo_ls
flash=100
group=1
callgroup=5
pickupgroup=5
channel => 1-24

context=pstn
signalling=fxs_ks
callgroup=5
pickupgroup=5
group=2
channel => 25

context=voip
signalling=fxs_ks
callgroup=5
pickupgroup=5
group=3
channel => 26

This is the dialplan

[interno]
include => parkedcalls

exten => t,1,Hangup
exten => i,1,Playtones(Congestion)

exten => s,1,DigitTimeout,3

exten => s,2,ResponseTimeout,10

exten => 4,1,Goto(componiinternoserie4,s,1)
exten => 5,1,Goto(componiinternoserie5,s,1)
exten => 6,1,Goto(componiinternoserie6,s,1)

exten => 0,1,Goto(impegnolinea,s,1)

exten => 3001,1,MusicOnHold()

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