I would say that the Auto Attendant function, used to allow people to select who they want to talk to, is a subset of IVR, which more generically allows the person calling to retrieve information or to control the operation of a computer or telephone switch.
Scott M. Stingel President, Emerging Voice Technology, Inc. Palo Alto California & London England www.evtmedia.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Paul Rodan Sent: Tuesday, November 23, 2004 8:18 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [Asterisk-Users] Quick Questions - IVR=Auto Attendant? Are IVR and "Auto Attendant" interchangeable terms? They both do the "Press 1 for" thing. Sales is asking me how to word it and I've always used both terms interchangeably. _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
