Guess I was silly for thinking I could find the same in the VOIP game.. Thanks for your input.
Todd Routhier
--
Start Your Own ISP!
http://www.YourOwnISP.com
----- Original Message ----- From: "Eric Wieling aka ManxPower" <[EMAIL PROTECTED]>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" <[EMAIL PROTECTED]>
Sent: Sunday, November 28, 2004 2:44 AM
Subject: Re: [Asterisk-Users] Experiences with Termination Providers?
Me wrote:I hope this is an appropriate question for the list..
I am looking for a VOIP termination provider who can offer the following:
-Flat Rate DID's in lots of areas -GOOD customer service/support with quick response times -Toll Free DID's at a reasonable rate -Reliable/Redundant network and availability etc.
So far I have tested 4 providers which I will not mention here. I have found two of them to be offer a quality service with most of the features I want but horrible customer service/support and response times to my questions etc. The other two seem to respond quickly and have great customer service but have awful connections to the web and basically unusable services.
Can someone recommend a termination partner for our VOIP Venture that can provide reliable services, good features/DID's and GOOD customer service?
Price is important as well but comes last in line after the items mentioned above.
As far as I can tell there are no providers that match your requirements. It's the typical growth pattern. Tiny companies have less reliable service, but great customer service. Larger companies have more reliable service, but crappy customer service. If you ever do fine a unicorn, let the rest of us know.
--Eric
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