Um, do you mean ipmid.cfg and sip.cfg?  Did you follow these instructions?:

http://www.voip-info.org/wiki-Polycom+auto-answer+config

John

Peter Johnson wrote:
You might want to check your phone directory file. In there you can specify a ring type for a identified incoming caller - perhaps you have specified ring type 0 which is by default silent.



Peter

    -----Original Message-----
    *From:* [EMAIL PROTECTED]
    [mailto:[EMAIL PROTECTED] *On Behalf Of
    *Jared Armstrong
    *Sent:* Saturday, 4 December 2004 8:31 AM
    *To:* [EMAIL PROTECTED]
    *Subject:* [Asterisk-Users] Polycom 500, won't ring??

    Hi, I have was testing some of the different ring types with my
    polycom 500, and the ALERT_INFO settings. Now when my phone receives
    a call it won’t ring. All the other phones ring fine, and my phone
    wasn’t the only one I rebooted with the changed sip.conf and
    impd.conf. I have reverted back to a standard sip.conf and impd.conf
    and I still can not get my phone to ring for any incoming calls.
    Does anyone have any suggestions to look for?



    Jared Armstrong


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