If five people in the office all need to use their phones at the same time, would I need five VoIP lines, or would I only need one VoIP line? Am I over-thinking this?
You would need 1 broadband connection, and technically, you would need only
1 ACCOUNT (I think that's the word you are looking for) but any VoIP
provider that doesn't want to go out of business right away would enforce
account limits so only 1 account could be in use at any one point in time.
Otherwise, you could make an account and have 1000 people making calls at
the same time. Think of it in terms of software licensing: With a VoIP
account, you have a "license" to use their service, 1 user at a time making
1 call at a time. In the software world, this is called concurrent
licensing.
I disagree. More users on the phone = more minutes used. If only one user was on the phone at the time = .02 cents a minute= out of business. If 10 users are all on the phone at the same time, .02*10 = .20 per minute = CHA-CHING. Providers gladly accept multiple connections. Good providers don't charge per connection, they charge per minute.
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