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Ok, so I emailed the list earlier about my polycom phone not
ringing when anyone called in. Well, polycom support said that is impossible
that this could happen because of a change in a configuration file. However the
new phone arrived today (a refurb.) and it also would not ring. So I obviously
got rather frustrated and blasted away all of my configuration files from the
FTP server. I then copied another set of files from a working phone over,
without changing anything and the phone started ringing when called. I then
fought with this for about 3 hours today and kept running into the issue where
both phones would ring through for everything when on a different extension but
mine. So I removed all instances of my extension in the extensions.conf and
sip.conf and then recreated them and I still had the issue. In the end I have
had to switch my extension to a new one. But, I would definitely appreciate it
if anyone who might have run into this issue in the past could help me to
clarify what caused this to happen. I am afraid this might happen again in the
future and I will not know how to fix it. In reality switching extensions is
not a viable solution if this happened to occur to the owner of the corp. Thanks, Jared Armstrong |
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