Sorry, wasn't specific enough.
Caller is not hearing any ringing tone. That means just plain silence til local extension picks up or goes to voicemail.
I have this one in macro: exten => s,4,Dial(${ARG1},30,tr) ; 20sec timeout
but obviously something else is missing. 30 secs of plain silence and then further action without any ring (for caller)...
What version of Asterisk are you using? Versions before 1.0.x did not always provide ringing sounds to the caller.
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