>>thats because it's 'timing out' (needs a 't' exten) and if you had started
>>'asterisk -vvvvvvgc' you would have seen that.
>>
>>exten => s,1,Queue(office|tT|||18)
>>exten => t,1,Dial(Zap/g1/1234567,18)
>>


> Thanks. I tried it but it still did not work. From the console, I notice
> that the call never came out of the queue. It keeps on repeating even after
> the 18 seconds is up. Is there something missing in my queue configuration?


> Regards,
> Chin



  Try to add "n" into option ..

  http://www.voip-info.org/wiki-Asterisk+cmd+Queue

...
'n' � no retries on the timeout; will exit this application and go to the next step.
...


dzajro

Hi dzajro,
unfortunately, I need the queue to retry. This is because when there is a call and one for the queue member is on the line, he would not be able to pick up the call. I need the retry so that the queue member would be able to pick up the call after he put down the phone. I was hoping there is a max retry setting in the queue.conf so that the call would not loop continously.


Thanks for your help.

Regards,
Chin


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