One thing that I noted is that you mentioned you don't see anything on the tftp server. If tftp isn't seeing a request, that usually means you have a switch or router that is preventing broadcasts.  What does the top right of the phone says, if there is a SIP firmware on the phone it should say sip.  If you have tftp running in verbose logging mode, you should see every file request and what the server response was.  You can use a packet sniffer and make sure that the phone is transmitting tftp/dhcp requests.

Randy MacKay wrote:
When I push the settings button, nothing happens.  I never get a chance to
put in the password.

I think the previous owner may have messed up a firmware upgrade.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Sean Cook
Sent: Thursday, December 16, 2004 11:40 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Has anyone connected to 7960 with
consolecablefor setup?


Why can't you use the settings button?  If
you know the password (or using the default
password) you should be able to unlock the
phone and do a hard reset...

Sean

  
-----Original Message-----
From:
    
[EMAIL PROTECTED]
  
[mailto:[EMAIL PROTECTED]
om] On Behalf Of
  
Randy MacKay
Sent: Thursday, December 16, 2004 1:35 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Has anyone
    
connected to 7960 with
  
console cablefor setup?

I have a Cisco 7960 phone.  I cannot seem
    
to use the settings
  
button to get into the phone to change the
    
TFTP server.  I've
  
set up a DHCP Server, TFTP Server with the
    
same address, and
  
the phone requests the address of 0.0.0.0,
    
the server offers
  
the  address of 192.168.2.2, but the phone
    
seems not to take it.
  
I have no action on the TFTP side.

So, since I can't seem to server the phone
    
anything by TFTP,
  
and I can't use the settings button, then I
    
thought I might
  
make a console cable (see below).  I tried
    
to use
  
hyperTerminal, but got no response from the
    
phone.
  
Anyone have any ideas?

Thanks,

Randy



I found a link to make a Cisco Console
    
Cable for RJ-45.
  
http://www.hardwarebook.net/cable/serial/cisc
oconsole9.html
  
  				DB9F RJ45
Receive Data 		2 	3
Transmit Data 		3 	6
Data Terminal Ready 	4 	7
Ground 			5 	4
Ground 			5 	5
Data Set Ready 		6 	2
Request to Send 		7 	8
Clear to Send 		8 	1



The Console Access Manual, give the
    
following cable information:
  
Console Cable Requirements
You use a serial cable with a connector to
    
connect a PC and a
  
phone. The cable uses an RJ-11 connector
    
for the phone and an
  
RJ-45 connector to an
RJ-45-to-DB9 converter for the PC. Table
    
D-1 shows the pinout
  
requirements for the console cable.

Table D-1 Console Cable Pinouts
RJ-11 Connector 	RJ-45 Connector
Pin 2 ==========	Pin 6
Pin 3 ==========	Pin 4
Pin 4 ==========	Pin 3

So, I thought I would go right from DB9F to
    
RJ-11
  
DB9F		RJ-45		RJ-11
Pin 2		Pin 3		Pin 4
Pin 5		Pin 4		Pin 3
Pin 3		Pin 6		Pin 2
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