I had a budgetone 100 that I'm fairly sure I powered down during a flash upgrade and it wouldn't boot - it just kept flashing the keypad 5 times, then pause, then 5 times, then pause, etc. I tried powering off, waiting, powering on, waiting, praying, everything. I though it was dead and then about 12 hours later it suddenly came back to life. It was connected to the internet (behind a NAT firewall) all the time. Weird.....

Derek

Doug Reid - Stormcorp wrote:

HI

Grandstreams have a safeguard against this. What you need to do is
unplug the eth ports and reset the phone if this does not work then
yes the phone is a dud....get a new one.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Stephen R.
Besch
Sent: Thursday, December 09, 2004 6:24 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Re: Problem with Grandstream bt100


Ken D'Ambrosio wrote:


R A wrote:



Then
what do you think i have to do?
i install a sniffer and the phone make an ARP request
to 67.153.142.69.
the phone is 192.168.0.160 and i set my pc to
192.168.0.161 and i can't ping the phone.




Get a new phone. :(
What he's saying -- and I agree with him -- is that, if you power-cycled the phone while the lights were flashing (which, if you read the docs, means it's checking TFTP for a firmware upgrade), and the phone actually started the upgrade... you could now have a piece of junk instead of a phone. That's always been the problem with flash memory and the like -- if there aren't enough safeguards, it's all too easy to kill something during an upgrade. ALWAYS makes me nervous, for example, to upgrade the flash on my system's BIOS.


Try a couple more power cycles, and maybe check the documentation for something I might be forgetting -- but it sounds like you have probably toasted the phone.

Sorry!

-Ken




--- Holden Hao <[EMAIL PROTECTED]> wrote:




Did you set a tftp server on your phone?  If you did
then most likely
the phone was downloading the firmware when the leds
were flashing. If you pulled the plug then you might have destroyed
your firmware and
the phone along with it.


Holden


Some revs of the GS firmware will wait forever for a reply from a time server or tftp server. If the address is configured and the phone is attempting to contact a server which doesn't respond, the lights never go out. If you can operate the menu, (you may need to cycle the handset off-hook and then on-hook first) set the TFTP and Time server addresses to 0.0.0.0 and restart the phone. If the phone now works, then you should be OK. Also, even if you unplugged the phone during a firmware update, you may still be able to get the phone operational if the bootloader code is intact (which is not that unlikely), but you will need to get a TFTP server located at the address that the phone is attempting to access.

Hope this helps.

Stephen R. Besch

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