Does anyone know how to set the Caller ID so that Polycom (IP500) phones will be able to call them back out directly from the call list/history? Right now it displays the proper name but the caller ID is always the extension that is being called. EX: if call from external 555-5555 comes in CIDNAME=Caller 555-5555 but the CIDNUM displays as <EXT>

 

Thanks,

 

Jared Armstrong

 

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