RE: [Asterisk-Users] Call on hold disconnects...

Shoval Tomer Sat, 18 Dec 2004 06:45:54 -0800

Dialing #700 is, in fact, parking the call.

That mainly used when you want to transfer the call to yourself, at another extension.

Say you pickup the call In your office, and want to continue it in the server room.

You can transfer it there, run over, pick up, then run back and hang up and go back to the server room and continue the phone call (if you not out of breath -J)

If you use parking, you dial #700 and hangup.

Go to the server room, pickup and dial the extension number you got from the park app and resume talking.

From: Christopher Dobbs [mailto:[EMAIL PROTECTED]
Sent: Saturday, December 18, 2004 12:03 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Call on hold disconnects...

Are you having the phone place the person on hold, or are you having * place them on hold?
I dial #700 and it puts them on hold and they stay there,
it also reads off to me the number I dial to get them off hold.

REF: /etc/asterisk/features.conf

--
Christopher Dobbs

Shoval Tomer wrote:

That's both true and false.

We have a legacy PBX here. Panasonic make.

Analog extensions connected to it (a.k.a "stupid" extensions) behace exactly like the grandstream - you can put a call on hold, but if you put the handset back on the cradle it's bye bye Mary.

Digital extensions (a.k.a "smart" extensions) can hold a call indefinitely.

They can do other neat stuff too...

-----Original Message-----

From: Ferguson, Michael [mailto:[EMAIL PROTECTED]]

Sent: Friday, December 17, 2004 11:11 PM

To: Asterisk Users Mailing List - Non-Commercial Discussion

Subject: RE: [Asterisk-Users] Call on hold disconnects...

Antony,

Thanks. It seems that the GS will not keep the call on hold.

In the real world though, when you place a call on hold, it is held until

further action.

The caller will hear messages, music, anything while you are gone to look

for a file, etc.

Technically, if you place the call on hold and put the handset back on the

cradle, you DID NOT HANG UP to end the call.

If you want to hang up the call you will first have to take the call off

hold... No.

-----Original Message-----

From: [EMAIL PROTECTED] [mailto:asterisk-users-

[EMAIL PROTECTED]] On Behalf Of Antony Stone

Sent: Friday, December 17, 2004 3:54 PM

To: Asterisk Users Mailing List - Non-Commercial Discussion

Subject: Re: [Asterisk-Users] Call on hold disconnects...

On Friday 17 December 2004 20:43, Ferguson, Michael wrote:

OK. I guess I was not clear. Sorry.

The phone rings.

The person picks up the handset and speaks to the caller.

He then puts the call on hold by pressing the "HOLD" button on the GS

100 phone. The caller hears music on hold.

So far, so good.

The hand set is placed back on the cradle (as is done on a regular

phone with a hold button)

I'm not sure I agree with this.   Some phones may allow you to hang up and

not

disconnect the call, but I don't think it's universal.   Some phones

interpret this to mean "oh, you want to hang up? Okay - I'll hang up the

call

then."

The call is disconnected.

Well, yes, because you hung up.

What happens if you do something else, like dial another extension, or

press

the hold button again (perhaps to retreive the original caller)?

I repeat one of my original questions - if this is not what you expected

to

happen when you hang up the phone, how would you expect to hang up the

call

when you wanted to?

Antony.

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RE: [Asterisk-Users] Call on hold disconnects...

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