What is the most efficient way to allow inbound callers to dial internal users yet restrict them from outbound PSTN calls? Today I have a basic greeting that after a welcome message allows inbound callers the ability to dial any of my users. However, it seems that since I transfer the inbound caller to a context that allows them the ability to call my internal users they have the same rights as internal users and therefore can place outbound calls.

 

To work around this I have 2 contexts… [Default] where all my users live but has an “include => outbound “ statement. I also have a second context named [nooutbound] where I have the exact same users minus the include statement. Needless to say, I transfer my inbound callers into the [nooutbound] so they can call all my users but don’t have a path to the outbound context.

 

Works great! However, there must be a more eloquent solution without the duplication. Thoughts?

 

Chad Brown - IdentityMine

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