Hi, I'm seeing something I'd like suggestions on:
I have a queue with agents that log in using agentcallbacklogin. The extension that is logged in with is a Local channel. Now, if a call comes in to the queue and is handled by an agent (in our case using Cisco 7960 SIP phones) and transferred (attended) to another extension, the agent remains unavailable during the remains of the call. Using show agents gives this: 103 (TIC 3) logged in on MGCP/aaln/[EMAIL PROTECTED] talking to Zap/20-1 (musiconhold is 'default') As you can see, the Agent is shown with the transferred call, and is unavailable for new calls. However, the phone _is_ on hook and free. I am using a 1.0.2. version (bri-stuff rc2b) Any suggestions are welcome. Florian _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
