Daniel Niasoff wrote:
A problem I am finding is that with internal calls I want to increment both the called and calling extension and SetGroup only appears to allow a call to be in a single group. Ideally I would like to specify that the call is a member of multiple groups.
That is correct, if you do not use category names. If you supply a category name as well, a channel can be in multiple groups, one per category.
Also check out the OUTBOUND_GROUP variable that you can pass to Dial(), so that it will put the channel it creates into a group for you (since you can't call SetGroup on that channel easily).
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